Shipping Policy

Last updated: July 15, 2025

Thank you for shopping with Firm Wear Pro. Below you'll find details about our shipping process, timelines, and delivery coverage.

1. Order Processing Time

  • All orders are processed within 2–4 business days (excluding weekends and holidays).

  • For customized or bulk orders, processing may take longer. We will notify you of any delays via email or phone.

2. Shipping Time & Delivery

  • Standard Delivery: 10 business days (within India)

  • International Shipping: Currently not available. (Coming soon!)

Once your order is shipped, you will receive a tracking number via email or WhatsApp.

3. Shipping Charges

  • Shipping charges are calculated at checkout based on location and order size.

  • Free shipping may be available on select products or for orders above a certain value (as mentioned on our product pages or promotions).

4. Delays & Exceptions

We are not responsible for delays caused by:

  • Incorrect shipping addresses provided by the customer

  • Weather conditions or natural events

  • Courier company delays or strikes

However, we’re always here to help if your shipment is delayed or lost.

5. Damaged or Lost Packages

If your package is lost or arrives damaged, please contact us within 48 hours of delivery. We’ll assist with a replacement or refund after verification.

6. Contact for Shipping Support

For shipping-related questions or assistance, please contact us at:

📧 support@firmwearpro.com